Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively while also accurately presenting information and responding to questions ability to calculate figures and amounts such as discounts, interest, commissions and percentages.Have a working knowledge of word-processing, spreadsheet, inventory, Internet and order processing systems.Thorough knowledge of processing information and merchandise via a computer and POS register system operate and use all equipment necessary to run the store.Communicate effectively and professionally with all associates and customers.Work with and be exposed to toxic or caustic chemicals, fumes and airborne particles operate and use all equipment necessary to run the department.Prior working knowledge of custom fitting and club repair principles is a must!.Maintain a positive, guest-centric attitude by listening, understanding and responding to guest needs while being committed to the “Sure No Problem” philosophy.Perform any other duties as assigned by management.Thorough knowledge of club-making and repair techniques, product features and their benefits.Show accuracy in completing all order forms and repair tags.Operate shop equipment safely by complying with workplace safety programs.Communicate effectively and prioritize tasks appropriately, promoting the customer experience.Share knowledge with others effectively.Operate general phone systems and basic computer applications.Conduct positive and exceptional club-fitting processes and solutions to meet each and every customer's needs.The Club Repair Specialist will manage inventory through accurately recording shop consumption, usage and waste. The Club Repair Specialist at Edwin Watts Golf performs all club performance modifications according to customer's needs and providing the customer a superior club repair experience by providing product and service recommendations, and constructing or modifying clubs as needed.
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